We respect your privacy and are committed to protecting the personal information you provide when using our website or contacting us.

This Privacy Policy explains what information we may collect, how we use it and how we protect it.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Name
• Phone number
• Email address
• Course or test of interest
• Enquiry details
• Information provided through registration or enquiry forms
• Any other information you voluntarily provide to us

We may also collect basic technical information, such as browser type, device information, IP address and website usage data.

2. How We Collect Information

We may collect information when you:

• Submit an enquiry form
• Contact us by phone or email
• Contact us through WhatsApp or other communication channels
• Register for a course
• Request information about our courses
• Visit or interact with our website

3. How We Use Your Information

We may use your information to:

• Respond to your enquiries
• Provide information about courses and classes
• Assist with course registration
• Communicate with you about your enquiry
• Provide customer and student support
• Improve our website and educational services
• Send relevant information about courses, classes or institute updates where permitted

We do not use your information for purposes unrelated to your interaction with us without an appropriate legal basis or your consent where required.

4. Communication

If you provide your phone number or email address, we may contact you regarding your enquiry, course information, registration or other relevant institute-related communication.

You may request that we stop receiving promotional communications from us at any time.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and provide a better browsing experience.

Cookies may help us understand:

• Which pages visitors use
• How visitors interact with the website
• General website traffic patterns
• Website performance

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Services

We may use trusted third-party services to support our website and communication, such as:

• Website hosting providers
• Analytics services
• Contact form services
• Email services
• WhatsApp or communication platforms
• Payment or registration services, where applicable

These third parties may process information according to their own privacy policies.

We do not control the privacy practices of third-party websites or services.

7. Data Security

We take reasonable steps to protect personal information against unauthorised access, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining course records, providing support and meeting applicable legal or administrative requirements.

9. Sharing of Information

We do not sell or rent your personal information.

We may share information where reasonably necessary with:

• Service providers supporting our website or operations
• Staff or authorised personnel who need the information to assist you
• Government or regulatory authorities where required by applicable law
• Relevant third parties where you have requested or authorised us to do so

10. External Links

Our website may contain links to external websites, including official examination bodies and other educational resources.

We are not responsible for the privacy practices, content or security of external websites.

We recommend reviewing the privacy policy of any third-party website you visit.

11. Children’s Privacy

Our website is not intended to knowingly collect unnecessary personal information from children.

Where a student is a minor, parents or guardians should provide appropriate consent and supervision when submitting personal information or registering for services.

12. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to or correction of information we hold about you.

You may also contact us if you believe your information has been used incorrectly or if you would like to withdraw from promotional communications.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website functionality or applicable requirements.

Any updated version will be published on this page with a revised Last Updated date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Phone: +91 99159 81588
Email: info@ambiencelearnings.com